Refund policy

At Saffron, we are committed to providing the highest quality of workmanship. Whilst
we hope you are delighted with your order; we do not offer any return or exchange
under normal conditions.

A conditional exchange may be offered in the form of store credit for future
purchases if the product you received is found to be faulty in terms of its quality or
the workmanship, provided that you inform us within 48 hours of receipt. After you
generate a query, our Quality Assurance Department will review your case and
provide a solution. Customized orders or orders where a discount code has been
applied are not eligible for a return, refund, or chargeback.